My wife ordered a $1300 cabinet that arrived broken. I called and they said I had to handle it with Arrow (the manufacturer). Arrow said they would replace it, but then ghosted me. After weeks of calls and emails, I finally got ahold of a real person and Arrow said SMP’s account is on hold and they won’t ship me the replacement part, but they would “explore other options.” Now I’m left with a broken sewing cabinet and I’m out $1300. DO NOT BUY FROM SEWING MACHINES PLUS OR ARROW SEWING CABINETS!!!
Love the insert! It fits perfectly! Thank you so
Much!
Great product. Advertised as "assembled" - false! Four dedicated hours by a seasoned pro with good tools. Minimal written instruction Esp re: the gas hydraulic lift feature. Love it now that's done, but it cost $400 extra to get to enjoy it.
Arrived quickly and the small problem I had was resolved right away. Always a pleasure to do business with you.
Machine was good but dealing with the merchant not so much.
I could have made it for a LOT less. Not to mention, it can't handle XL (or larger) shirts. VERY disappointed.
It looks like it will be awesome. Just got it together. Now the big test. Hopefull wont have any tension problems.
I'm very happy with this sewing machine. I'm using it to sew thick webbing for dog gear and it works perfectly. I have sewed multiple things and never have had to change the tension. The sewing machine came with everything as well as a fabric test sample with some of the stitches which was really nice to see what they looked like.
I'm hoping this machine will last me a while and I have a feeling it will.
Beautiful quality sewing machine cabinet. Just received mine and love it 😍. Bought the extra storage cabinet too. Nice set up. Fits my big Bernina 990 sewing machine.
I bought mine several years ago from y’all and I absolutely love it. It is truly my ‘go to’ machine for quilt piecing. The stitching is perfect and the servo motor is ready for everything from slow precision stitching to super fast stitching and every thing in between with absolutely no vibration like my more expensive machines that are portable … It is truly my favorite. My daughter will enjoy it long after I’m gone!
So quiet! Love the thread cutter and ease of sewing
Easy to put together for a 75 year old woman. All parts were there and instructions were accurate. It works well.
I have a Juki tl2010q and I love it but I still haven’t quilted with it !
