The Jiffy® Steamer is precision built, tested and inspected before leaving our factory. It is guaranteed against defects in material or workmanship for one year from date of purchase. Cords are excluded. If any part proves to be defective, this product will be repaired free of charge. A nominal handling fee does apply. This warranty shall not apply to any unit which has been subject to misuse, neglect, negligence or accidents. Such damage will be repaired at a nominal charge. Jiffy® Steamer Company, LLC shall not be in any manner responsible for any incidental, special or consequential damages. All implied warranties including but not limited to implied warranties of fitness and merchant ability, are limited in duration to one year from date of original purchase. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. If your Jiffy® Steamer requires service, ship it, with proof of purchase (include $13.90 for handling) to the address stated above in our return policy.